But while much has changed in banking, people still prefer what they always have — one-on-one human interaction and financial advice from people they can trust. Gerald Hallenbeck, who works as the regional market president for First Tennessee Bank, said this is one thing he has noticed as he’s witnessed changes in banking over nearly 35 years in the industry.
What kinds of industry changes have you noticed in previous years and recently?
“Obviously, the 2008-2010 recession w…
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