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Learn to Laugh at Yourself

How do you handle those situations that totally embarrass you, but other people think are funny?

Maybe you said something in a sales meeting that was misunderstood that got a big laugh. Maybe you dropped a dessert in your lap at the company party and everyone laughed while you sat mortified, or you forgot how to open an MLS-locked door, with just your prospects watching.

How you respond when something happens to you can make or break the sale.

The two most embarrassing incidents of my career happened on same day in front of the same prospect, the Chairman and CEO of the largest lender in the southeast United States …
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