Emirates Islamic and Emirates NBD, two leading banks in the UAE, have the launch of Chat Banking services for customers via WhatsApp, a first in the region, enabling customers to chat bank via WhatsApp.

The banks’ customers will now able to conduct daily banking activities via WhatsApp in a seamless and hassle-free manner. The Chat Banking solution, supported by Infobip, further enhances the banks’ suite of digital banking channels and allows customers to use features such as checking account balances and temporarily blocking or unblocking of an existing card.

“As the first Islamic bank in the world to launch a WhatsApp banking solution for customers, we have further c…
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